Terms of Service

Who we are and what these terms cover

This website is provided by factolio, 14 Kings Road Business Yard, Reading RG1 4AB, United Kingdom. Questions about these terms can be sent to [email protected] or asked by telephone on 0118 565 5855; it helps if you name the page your question concerns.

These terms apply to all pages published under factolio.org, to the material available there and to enquiries sent through the site. The version in force when you open a page is the one that applies to that visit. Where a separate written agreement has been concluded with factolio, that agreement prevails.

Material you send to us

Information sent through the form or by email must be lawful, accurate and free of third-party rights that would prevent us from using it to answer you. Please do not include confidential material in your message. Sending an enquiry does not create a contract; it is a request for us to get in touch.

Permitted use

You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to the site, interfere with its operation, place an unreasonable load on it, or use automated tools to extract or copy its content. The contact form may not be used to send advertising or unlawful material.

Liability

To the extent permitted by law, factolio is not liable for any loss arising from the use of this website or from its being unavailable, including indirect or consequential loss, lost data or lost profit. Nothing in these terms excludes or limits a liability that the law does not allow to be excluded or limited.

Availability of the website

Access to factolio.org is offered as it stands, without assurance as to its availability. Maintenance, technical problems or events outside our control can make the site unreachable for a time, and content may be revised or removed at any time. These terms give no right to the continued publication of a page.

Content and intellectual property

All content on factolio.org is protected by copyright. Reproducing, publishing or reusing texts and images beyond what the law allows requires our written permission. You may keep a copy for your own reference as long as notices of authorship stay intact; our name and logo may not be used without consent.

If you have a complaint

If you are unhappy with our work or with something on this website, write to [email protected] and describe the matter, the page concerned and the solution you would like. We confirm that we have received your message and answer as quickly as we can, and both sides first try to settle any disagreement directly.

Links to other websites

This website may link to pages of other providers. We have no control over their content and are not responsible for it; each operator answers for its own pages. If you tell us that a linked page has become unlawful, we check the link and remove it where necessary.

Information on this website

The pages describe the work of factolio in general terms and may change at any time. Nothing published here is a binding offer or a promise of a certain result; an agreement with us comes about only when we confirm a request or sign a separate contract with you.

The material on this website is general information and does not replace advice on your own situation. Decisions should not be based on these pages alone. If you need an assessment of a specific case, please contact us at [email protected] or 0118 565 5855 so that we can look at the details.

Governing law and changes

The law of England and Wales applies to these terms and to the use of factolio.org. As a consumer you keep the protection of the mandatory rules in force where you live, and a dispute may be brought before the courts that are competent for you.

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in effect. We may amend the terms when the website, our services or the legal requirements change; the version published here applies from the date shown above, and further use of the site counts as acceptance.